2 LEADS BOSTON,MA : 1 : Help Desk at Boston Medical Center & 2: Mid

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If you are interested in the following position(s), please contact the

recruiter directly via email /phone.

Please ****self-screen**** and apply only if your qualifications match! I

am only forwarding this lead, do not call or send your resume to me.



==============================================================================

TOPIC: Seeking Mid to Senior Level PHP/MySql Developer

==============================================================================

== 1 of 1 ==

Date: Wed, Aug 12 2009 10:15 am

From: Alon Cohen



Full time position in a small but growing company. We are looking for

a mid to senior level PHP/MySql Developer. Must be comfortable working

on many projects at the same time and managing other employees (both

local and remote).

We have about 40 active websites that need almost constant work. Some

minor tweaks and some major.

Prior agency experience as well as any online marketing experience is

a plus.

The position is in our office in Boston, so local candidates only.

If interested, please send me your resume and a brief description

about your experience.

Thanks,

Alon

Alon Cohen

alon@accucomcorp.com

www.accucomcorp.com

Phone: (617) 262-9317

Fax: (617) 262-9325



==============================================================================

TOPIC: Help Desk Position



== 1 of 1 ==

Date: Wed, Aug 12 2009 3:42 pm

From: "Alan Shepro"



Help Desk at Boston Medical Center



Stephen Kerr

A&A Search, LLC

Sr. IT Recruiter

40 Speen Street, Suite 304

Framingham, MA 01701

(p) (508) 626-1567 Ext #133

(f) (508) 872-0260

skerr@aasearch.net



QUALIFICATIONS AND ENTRANCE REQUIREMENTS:

Skills and Knowledge

This is a 100% technical phone support position

. Minimum of 5-7 years technical support experience (phone support

desirable, hands on support is a plus)

. Technical support experience in healthcare IT highly desirable

. Proven track record of first call resolution & great customer

service in a high volume support environment

. Excellent customer service and interpersonal skills primarily on

the phone for technical support

. Ability to implement customer service standards and follow

guidelines, as well as to help others interpret policy

. Thorough understanding of trouble ticket management system

. Demonstrated problem-solving skills

. Ability to maintain a high level of client trust and confidence in

the knowledge of and concern for clients' needs while multi-tasking &

addressing the technical needs of the environment

. Solid project and resource management skills and experience with

problem management in multiple locations, including remote locations

. Technical and non-technical communications skills

. Ability to establish user trust and confidence in the group's

knowledge of and concern for users' business needs

. Broad range of network and desktop knowledge is highly desirable,

including experience in:



- Desktop: Windows 2000, XP & Vista Microsoft Office 97-2007 Outlook &

Exchange configurations, McAfee & Symantec anti-virus

- OS: Microsoft Windows 2000, XP &Vista and Macintosh

- Hardware: Dell Optiplex desktops & Latitude laptops and Dell & HP

printers

- Protocols: TCP/IP, IPX, AppleTalk, Ethernet

- Technologies: SMS, Remote Desktop/Assistance, Citrix, ODBC, VPN,

application security, and major clinical IT applications



Experience

. Bachelor's degree in Computer Science, Engineering, or related

discipline

. Microsoft Active Directory & XP pro certified

. CompTIA A+, Security+ are helpful

. Technical proficiency in a broad range of technical hardware and

software

. Demonstrated knowledge of current PC computing technology

. Familiarity with Windows Active Directory LAN environments

. Knowledge of ITIL best practices is also desirable



With Regards,

Suresh

*Business Technology (IT) Project Manager*

#Transforming Business vision to technology strategy

#Project Leadership

#Delivering Business value to Customers through IT solutions



*sureshsank@gmail.com

*http://www.linkedin.com/in/sureshsankar

*Experience is what you get when you cannot get what you want to get(in

life).

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